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Palm Launches the Tungsten™ W Handheld, its First Integrated Wireless Handheld, with CSL in Hong Kong



March 6, 2003 -- Palm, Inc. (Nasdaq: PALM) and Hong Kong CSL Limited (CSL) today announced the availability of the Palm(TM) Tungsten(TM) W handheld to CSL customers in Hong Kong. The Tungsten W handheld is the first Palm branded integrated tri-band GSM(TM)/GPRS, MMS-enabled wireless handheld with a built-in keyboard for easy data entry; one-handed navigation; and a crisp, high-resolution colour screen. With carrier activation, the new data-centric handheld provides users with a sophisticated combination of wireless email, SMS messaging, phone functionality, and business applications on GSM/GPRS network(1). The device is built with one of the fastest radios available today for the GSM/GPRS network; the most widely supported wireless technology used by hundreds of operators worldwide.

The Palm Tungsten W handheld will be available for HK$4,288 at all CSL 1O1O shops from mid-March, 2003.

In Hong Kong, the Palm Tungsten W handheld comes with a Palm/CSL Configuration card. With a single-step process, the MultiMediaCard enables customisation of the device to work with the CSL network. CSL carrier configuration information, CSL hotline and tips for CSD (Circuit Switch Data) and MMS roaming have been loaded in the card. The card also contains the following bonus applications:
•Jot - allows for a natural and intuitive approach to handwriting recognition and onscreen handwriting input;
• Pixer MMS - a software application for Multimedia Message download;
• Web Pro - an HTML web browser to allow Internet browsing on-the-go;
• SIM Manager - allows information in the SIM card to be transferred, managed and stored.

Additionally, the Palm Tungsten W supports CSL's Symmetry Pro, a subscription-based software service that provides mobile professionals with secure access to corporate emails, calendar and contact information.(2) Customers can experience the convenience of Symmetry Pro with a 14-day free trial.

Secure Wireless Email and Messaging

The Palm Tungsten W handheld enables people to stay on top of their email, saving users time and making them more efficient throughout the day. Palm leverages Texas Instruments' advanced wireless GSM/GPRS technology to provide connectivity in the Palm Tungsten W handheld. The Class 10 GSM/GPRS wireless radio powered by TI's TCS2100 baseband processor offers one of the fastest data-transfer rates available over GPRS, for quick wireless access to email and web-based content within the networks' coverage area. Users can easily type emails or send SMS text messages using the built-in keyboard. Giving customers what they want in a messaging device, the Palm Tungsten W handheld ships with the most powerful battery in a Palm handheld to date: a lithium ion battery that provides up to 10 hours of talk time.

The Palm Tungsten W handheld ships with Palm VersaMail(TM), Palm's new personal email software for POP and IMAP email accounts that lets users send, receive and manage email on their handhelds. Key features include the ability to download and view the text of Microsoft Word documents and HTML email attachments, advanced folder and filtering capabilities, the flexibility to delete many messages at one time, and easy access to common tasks such as forwarding email and moving messages. Windows PC synchronization support enables automatic conversion of most Microsoft Office documents using DataViz Documents To Go. Users can synchronise email with Microsoft Outlook, Outlook Express, Lotus Notes 5.0, and Eudora.

Sharp Colour Display and Built-in Keyboard

Unlike mobile phones with small screens, the Palm Tungsten W handheld is differentiated by offering a large, high-resolution, 320 x 320 pixel colour screen. With this brilliant, easy-to-read, 65,000-colour display, people can clearly view presentations, spreadsheets, photos and Internet content indoors and outside.

New Phone Application and Network

The Palm Tungsten W handheld integrates the power of a Palm handheld with the functionality of a mobile phone, packing in useful features such as Quick Connect, which allows users to easily make phone calls from the Palm Address Book without using the stylus. With the Palm Tungsten W handheld, users can use features found in mobile phones today, such as speed dialing, caller ID, call forwarding, 5-way conference calling, and call-history logs(3). In addition, users can access custom functionality, such as redial reminders and call notes, which integrate with the Palm Address Book. Palm Tungsten W handheld users can talk on the phone with the hands-free headset while editing documents, locating addresses, skimming a presentation, taking notes from a conversation or even simultaneously sending an SMS message.

The high-end Palm Tungsten W handheld will ship with tri-band GSM/GPRS wireless radio, making it a steadfast choice for international enterprises and executives who travel(4). The Palm Tungsten W handheld is one of the few handhelds today offering tri-band functionality.

Software Applications

The Palm Tungsten W handheld runs Palm OS(R) 4.1.1 on a Motorola Dragonball VZ 33mHz processor. It comes bundled with more than a dozen productivity, communication and entertainment applications. A complete list and description of applications is available at www.palm.com/hk/products/handhelds/tungsten-w/.

The Palm Tungsten W handheld allows access to the Internet with an active wireless data account, and to corporate intranets where compatible with a corporation's network security.

Expansion

Complete with the Palm Expansion Slot for SD Card, SDIO and MultiMediaCard media, the Palm Tungsten W handheld lets users back up their information, add more memory, access custom content, run applications on expansion cards, or use accessories, such as a camera or the Palm Bluetooth™ Card (sold separately). Customers also can attach peripherals via the Palm Universal Connector, including a GPS receiver, MP3 player or 802.11 sled.

Price

Standalone Handheld New CSL Connection Free stylus and screen protector HK$4,288 HK$3,988 *
* Subscription to 1O1O or One2Free mobile service with GPRS service plan at HK$149 or above for 12 months.

About Hong Kong CSL Limited ("CSL")

CSL is a pioneer in the mobile communications market in Hong Kong. The Company launched its mobile services in 1983, and today operates a world-class GSM/Dual Band network through its mobile brands: 1O1O and One2Free. Pioneer to introduce HSCSD, GPRS and MMS, the Company is also committed to deploying cutting-edge technologies and building a world-class 3G infrastructure after being awarded a 3G Mobile Service Licence in Hong Kong in 2001.

CSL is 100% owned by Telstra. For more information about CSL, please visit www.hkcsl.com

(1) Carrier-tested and approved for use with CSL only. An Internet service provider account, data service and carrier subscription are required for Internet and email functionality based upon carrier; these services need to be purchased separately.
(2) Separate subscription is required for Symmetry Pro service.
(3) Supported features are subject to change depending on local carriers.
(4) Availability and coverage depends upon carrier.


About Palm, Inc.

With shipment of more than 20 million Palm handheld computers, many carried in pockets, purses and briefcases around the world, Palm delivers devices that make it easy for people to use and keep track of what matters to them.

Information about Palm, Inc. is available at http://www.palmone.com/aboutpalm.

Palm OS is a registered trademark of PalmSource, Inc., a subsidiary of Palm, Inc. Palm, Tungsten and VersaMail are trademarks of Palm, Inc. Other brands may be trademarks of their respective owners.





Palm, Palm OS, and Treo are among the trademarks or registered trademarks owned or licensed to Palm, Inc. Microsoft and Windows Mobile are either registered trademarks or trademarks of Microsoft Corporation. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.