Getting Started With HotSync
HotSync is the process of synchronising information between your Palm handheld and your desktop computer. A HotSync operation does many things:
- Keeps your Calendar, Contacts, Tasks, Memos, and third-party data current and in sync between your handheld and your PC or Mac
- Installs new applications on your handheld
- Transfers photos, music and other media to your handheld
- Saves your settings and preferences. In the case of smartphones, this includes call history, speed dials and favorites.
This information is backed up on your desktop computer when you synchronise. If you erase all your handheld data (such as when you hard reset), you can sync to restore information from your PC or Mac. |
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Troubleshooting: General
Palm's website can help you with HotSync issues that stem from Palm software, and Outlook synchronisation using Palm Outlook Conduits. If you need help with add-on software, contact the third-party developer for help. |
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Troubleshooting: Microsoft Outlook Sync
If you synchronise with Microsoft Outlook, you may be using either Palm Outlook conduits Chapura's PocketMirror, depending on your device (here's how to tell). Palm Outlook Conduits are included with Tungsten T3 and later handhelds; earlier handhelds included PocketMirror. When you run the CD-ROM that came with your device, the Outlook synchronisation conduits are installed and activated. |
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Troubleshooting: Network HotSync
With Network HotSync (Windows only), you can synchronise your handheld with any computer on your company's network. Whether you are on different floors of the same building or on the other side of the world, once you log into your company's network you can sync as if you were at your desk. |
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