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Microsoft® Outlook® Synchronisation Support

Many Palm devices support software that lets you listen to music, view photos and play videos in your spare moments on the go. Dive into the world of multimedia with these setup and help articles.
Palm Outlook Conduits or Chapura's PocketMirror?

Depending on your device, you might be synchronising with Outlook using the Palm Outlook Conduits, or PocketMirror conduits from Chapura. The conduits are installed and activated when you run the CD-ROM that came with your Palm device. The Outlook sync conduits are not included in the web download of Palm Desktop unless the download page mentions them.
Helpful Links
Which type of conduits do you have: Palm Outlook Conduits or PocketMirror?
Palm Outlook Conduits Support

If your Palm device uses the Palm Outlook Conduits to sync with Outlook, we can help you with the info in these links.

When you sync with Outlook, your Calendar, Contacts, Tasks and Memos will not sync with Palm Desktop. However, you'll still need to install the Palm Desktop and HotSync Manager package from your CD or web download, since it contains necessary components for other types of synchronisation.
 
Helpful Links
Palm Outlook Conduits Troubleshooting FAQ
Switch between Outlook and Palm Desktop synchronisation
Outlook support from Microsoft:
2003 | 2002 | 2000
Having problems with HotSync in general?
 
 
Chapura's PocketMirror Support

The third-party company Chapura, Inc., makes the PocketMirror conduits for synchronising some Palm devices with Outlook. If you can't find the answer to your questions here, visit Chapura's website for further troubleshooting.

When you use PocketMirror to sync with Outlook, your Calendar, Contacts, Tasks and Memos will not sync with Palm Desktop. However, you'll still need to install the Palm Desktop and HotSync Manager package from your CD or web download, since it contains necessary components for other types of synchronisation.

Want PocketMirror?

If your Palm device came with Palm Outlook Conduits, you can purchase and use PocketMirror instead. Caution: If you ever need to re-install or upgrade Palm Desktop, PocketMirror will be deleted and Palm Outlook Conduits will replace it. If this happens, you'll need to re-install PocketMirror after installing Palm Desktop. Visit Chapura for help.
 
Helpful Links
PocketMirror info from Palm:
FAQs | Setup | Troubleshooting
Download latest PocketMirror updates from Chapura
Switch between Outlook and Palm Desktop synchronisation
Get more PocketMirror help from Chapura
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