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Palm Accessibility Program - Treo 650
Summary Table
Voluntary Product Accessibility Template |
| Criteria |
Supporting Features |
Remarks and explanations |
Treo 650 (O.S. 5.2.1H) Conformance |
|
Section 1194.21 Software Applications and Operating Systems |
|
Applicable |
Refer to table |
|
|
Section 1194.22 Web-based internet information and applications |
|
Not Applicable |
This section is only applicable when information regarding the use of Palm products (such as the handbook) is available on the Palm.com website. When it is posted on the Palm.com external website, Palm will conform to applicable sections of Section 1194.22 to the maximum extent possible. |
Not Applicable |
|
Section 1194.23 Telecommunications Products |
|
Applicable |
Refer to table |
Applicable |
|
Section 1194.24 Video and Multi-media Products |
|
Not Applicable |
Handhelds by Palm do not contain display circuitry that receives images from broadcast, cable, videotape or dvd signals. Handhelds by Palm that are capable of multimedia presentations have media that is downloaded into the units internal memory (RAM) or a secure digital media card and the applications to run these capabilities are provided by third party developers. |
Not Applicable |
|
Section 1194.25Self-Contained, Closed Products |
|
Applicable |
Refer to table |
Refer to table |
|
Section 1194.26 Desktop and Portable Computers |
|
Applicable |
Refer to table |
Refer to table |
|
Section 1194.31 Functional Performance Criteria |
|
Applicable |
Refer to table |
Refer to table |
|
Section 1194.41 Information, Documentation and Support |
|
Applicable |
Refer to table |
Applicable |
Section 1194.23 Telecommunications Products - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Treo 650 (O.S. 5.2.1H) Conformance |
| (a) |
Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.
|
|
The Treo 650 contains a 2.5mm audio jack. |
The Treo 650 contains a standard 2.5mm jack that can connect to TTY devices. The microphone for the Treo 650 can be turned on and off via User Interface (UI). |
Yes-In Conformance |
| (b) |
Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. |
|
The Treo 650 supports cross manufacturer non-proprietary TTY signal protocols. |
The Treo 650 transmits data at 45.5 Baud (Baud refers to the speed at which data can be transmitted). This transmission speed permits the Treo 650 to be considered TTY Compatible. The Baudot code of 45.5 is non-proprietary. |
Yes-In Conformance |
| (c) |
Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. |
|
Users of the Treo 650 are able to use voicemail, auto-attendant and interactive voice telecommunication systems through their TTY device. |
Voice mail and interactive voice response are usable by TTY users and devices. The Treo 650 does not support auto attendant capabilities. |
Yes-In Conformance |
| (d) |
Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. |
|
The Treo 650 does not contain a built-in alerting feature that informs users when auto response time is running out. |
Dependent on the service provider, voicemail, messaging, auto attendant and voice response telecommunication systems may or may not be built into their systems with an alert feature. This feature is not built into the Treo 650. |
Not Applicable |
| (e) |
Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. |
|
The Treo 650 is compatible to TTY devices that support a 45.5 Baud transmission rate. |
TTY devices that plug into the Treo 650 and that have a talking caller identification feature meet this requirement. |
Yes-In Conformance |
| (f) |
For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. |
|
Not Applicable-Adjustable gain is not supported on the microphone. |
The Treo 650 only supports an audible gain in the receiver/earpiece. The Treo 650 does not provide volume gain on transmitted signals.
The Treo 650 does not provide a an intermediate single 12 dB step volume control. Rather, seven incremental 3dB steps are provided. |
Not Applicable |
| (g) |
If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. |
|
Applicable |
The Treo 650 automatically resets the receiver headset volume to factory settings when the user turns off the unit and then turns the unit on. The volume is not reset after each phone call. |
Yes-In Conformance. |
| (h) |
Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. |
|
Applicable |
The Treo 650 delivers audio output via a speaker to be held to the ear or a speaker on the rear of the unit for “Speakerphone” mode. |
Not in Compliance. The Treo 650 does not incorporate a magnetic coupling device. |
| (i) |
Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. |
|
Not Applicable |
The Treo 650 limits interference to hearing technologies to the maximum extent possible. A correction to reduce the level of interference with cellular phones is not commercially or readily available. For users of hearing technologies, please refer to ANSI/IEEE C63.19 available from the American National Standards Institute (www.ANSI.org) for a detailed report on hearing aid compatibility and cellular phones. |
Not Applicable |
| (j) |
Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. |
|
Applicable-The Treo 650 transmits data at 45.5 Baud. |
The Treo 650 transmits data at 45.5 Baud (Baud refers to the speed at which data can be transmitted). This transmission speed permits the Treo 650 to be considered TTY Compatible. The Baudot code of 45.5 is non-proprietary. This communication protocol uses standard cross manufacturer, non-proprietary, industry standard codes, translation protocols to transmit data and voice communication in a usable format. |
Yes-In Conformance. |
| (k) |
Products which have mechanically operated controls or keys, shall comply with the following: |
|
Applicable |
See Comments below |
Yes-In Conformance. |
| (1) |
Controls and keys shall be tactilely discernible without activating the controls or keys. |
|
Applicable |
The Treo 650 controls and keys are tactilely discernible without activating the controls or keys. |
Yes-In Conformance. |
| (2) |
Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum. |
|
Applicable |
The controls and keys of the Treo 650 are operable with the use of one hand. The Treo 650 contains a built in navigation button which furthermore increases the speed, accuracy and effectiveness of character input and control and key activity. The force to activate the controls is less than 5 lbs. |
Yes-In Conformance. |
| (3) |
If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. |
|
Applicable to the maximum extent possible-The Treo 650 currently does not support an adjustable key repeat of at least two seconds or an adjustability of two seconds per character. This feature is not readily available, however the recommendation will be passed on the Palm Source Inc. to correct this area. |
The Treo 650 delay before repeat is less 500 milliseconds after the initial keypress and auto repeat starting at 125 milliseconds per auto repeat. The Treo 650 does not allow users to adjust this key repeat feature. The key repeat feature is not presently adjustable to two seconds per character. |
Yes-In conformance to the maximum extent possible without causing a fundamental alteration of the product.. |
| (4) |
The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. |
|
Applicable |
The status of the locking or toggle controls and keys are visually and audibly discernible. |
Yes-In Conformance. |
Section 1194.21 Software Applications and Operating Systems - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Treo 650 (O.S. 5.2.1H) Conformance |
| (a) |
When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. |
|
Applicable-The Treo 650 is compatible with an accessory keyboard. |
The Treo 650 automatically detects the accessory keyboard. The data that is entered into the Treo 650 is discerned textually from the input of the accessory keyboard. The product functions and applications of the Treo 650 are executable from the built in navigator button and/or from menus that can be accessed from visual and text information. |
Yes-In Conformance |
| (b) |
Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. |
|
Palm, Inc. Standard applications and operating systems built into Palm handhelds do not interfere with accessibility features identified under the Palm Accessibility Program. The Palm Accessibility Program is located at www.Palm.com |
Palm, Inc. Standard applications and operating systems built into Palm handhelds do not interfere with accessibility features identified under the Palm Accessibility Program. The Palm Accessibility Program is located at www.Palm.com |
Yes-In Conformance |
| (c) |
A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. |
|
All handhelds by Palm have a user adjustable focus area. This focus area is adjustable by using either stylus to move the data, writing in shortcut keystrokes, using the up and down keys or using a built in navigator button. The Treo 650 contains a "5-Way Navigator" button that enables users with limited dexterity or limited use of one or both hands to select and display records, enter data or open and close applications. |
All handhelds by Palm have a user adjustable focus area. This focus area is adjustable by using either stylus to move the data, writing in shortcut keystrokes, using the up and down keys or using a built in navigator button. The Treo 650, has a "Navigator" button that enables users with limited dexterity or limited use of one or both hands to select and display records, enter data or open and close applications. The navigator button can also be combined with the built in keyboard on the Treo 650, PalmOne handheld devices that are compatible with attached accessory keyboards and that have an adjustable navigator button can make data entry and access to the handhelds simpler and more efficient. |
Yes-In Conformance |
| (d) |
Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.
|
|
All images that are represented graphically in the Treo 650 also contain text conveying their identity, operation and state of the element. This is a standard in the Palm OS. The user is able to alter the identity of these items, specifically assign images to operating elements and customize applications and font size. Customization of user buttons can be enabled in the preferences application. The Treo 650 also allows users to adjust font size via each most built in applications. To adjust the font size in an application with this tool, open the application and then select the menu option. This option will allow users to adjust the font size from regular to small, small bold, large and large bold. The Treo 650 contains revised user interface graphics that permit users to more readily access and input data. This is also a key feature of the PalmSource operating system Graffiti II application. |
All images that are represented graphically also contain text conveying their identity, operation and state of the element. This is a standard in the Palm OS. The user is able to alter the identity of these items, specifically assign images to operating elements and customize applications and font size. Customization of user buttons can be enabled in the preferences application. The Treo 650 allows users to adjust font size via most built-in applications. To adjust the font size in an application with this tool, open the application and then select the menu option. This option will allow users to adjust the font size from regular to small, small bold, large and large bold. The Treo 650 as well as other Palm handhelds may allow for a wider range of style and font size adjustability through third party applications. |
Yes-In Conformance. |
| (e) |
When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (f) |
Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. |
|
Applicable |
Textual information is a standard characteristic of all Palm handhelds with built in PalmSource Operating Systems (O.S). These systems contain text content, text input caret location and text attributes that allow users to understand, input and relay information. |
Yes-In Conformance |
| (g) |
Applications shall not override user selected contrast and color selections and other individual display attributes. |
|
Applicable-Those applications that come standard with the Treo 650 are not designed to override color selections and individual display attributes. |
Palm OS Software v.5.2.1H and previous Palm OS do not override user selected controls and other individual display units. The Treo 650 contains a bright CSTN backlit display. |
Yes-In Conformance. |
| (h) |
When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. |
|
Not Applicable |
NOT APPLICABLE-Animation is not displayed in the Treo 650. |
Not Applicable |
| (i) |
Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
|
Applicable-Color coding is not the sole means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
Applicable-Color coding is a key component of the Palm Treo 650 handheld. It is not the sole means of conveying information to handheld users. All images that are represented graphically also contain text conveying their identity, operation and state of the element. This is a standard in Palm OS's. The user is able to alter the identity of these items, specifically assign images to operating elements and customize applications and font size through built in tools. |
Yes-In Conformance. |
| (j) |
When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. |
|
The Treo 650 does permit users to select different color schemes. The Treo 650 does permit the user to adjust the brightness of the screen. This tool is found in the “Preferences” application under “Personal". |
The Treo 650 permits users with a full range of visual acuity to custom adjust the brightness of the screen to meet their specific needs. The Treo 650 also incorporates several different color schemes for the user to chose from. These color schemes vary in contrast from low contrast (pastel colors) to high contrast (black on white) The Treo 650 meets this requirement to the maximum extent possible without causing a fundamental alteration of the product.
|
Yes-In Conformance. |
| (k) |
Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. |
|
The screen flicker rate of the Treo 650 has a maximum of 350Hz and a minimum of 250Hz. All handhelds by Palm have a screen flicker rate above 55 Hz. |
All handhelds by Palm have a screen flicker rate above 55 Hz. |
Yes - In Conformance. |
| (l) |
When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. |
|
The Treo 650, the forms and applications within the handheld, permits individuals using Assistive Technology to access information, field elements and functions that are required for completion and submission applicable form. This includes all directions and cues. |
All Palm electronic forms are able to be used with compatible assistive technology. Palm handhelds that contain a "navigation button" allow users with limited hand coordination, range of motion and dexterity to access information and toggle between records using the navigator button. For the Treo 650, the navigator button can also be used to adjust the contrast (brightness) of the screen under the Preferences Menu. |
Yes - In Conformance. |
Section 1194.25 Self-Contained, Closed Products - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Treo 650 (O.S. 5.2.1H) Conformance |
| (a) |
Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology. |
|
Applicable-The Treo 650 does not require end users to attach assistive technology to utilize the built in accessibility characteristics. |
Handhelds by Palm contain technology that can be used by individuals with disabilities. The Treo 650 is compatible with all TTY devices using the 45.5 Baudot communication protocol. The ability for the Treo 650 to send and receive SMS messages is an additional feature that can assist persons with hearing impairments to communicate effectively. The built in TTY compatibility, 5-Way Navigator button, QWERTY keyboard and one handed use of the Treo 650 makes the Treo 650 one of the most readily usable products by palm0ne. The Treo 650 and the TUNGSTEN W provides the maximum amount of user adaptability for persons with hearing impairments via its use of SMS and compatibility to TTY devices that meet GSM/GPRS Standards. |
Yes-In Conformance. |
| (b) |
When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. |
|
Applicable-The Treo 650 does not require a timed response to indicate that more time is required. |
The Treo 650 unit does incorporate an “{Auto Power Off” feature to conserve battery life. The timer for the auto power off feature is adjustable up to 3 minutes. If a dialog box is open and waiting from input from the user, the unit will not prompt the user before shutting down. However upon powering the unit back on, it will return to its previous state, with the dialog box open still “open” where the user can then enter the requested information. |
Yes-In Conformance. |
| (c) |
Where a product utilizes touch screens or contact-sensitive controls, an input method shall be provided that complies with Û1194.23 (k) (1) through (4). |
|
Applicable-The Treo 650 Palm handheld conforms to 1194.23, (k)(1),(2)(4) to the maximum extent possible. |
The Treo 650 meets this standard to the maximum extent possible. The Treo 650 provides a "5-Way Navigator" button that enables users with limited dexterity or with the use of only one hand to select and display records on the handheld and to open and close applications. |
Yes-In Conformance to the maximum extent possible without causing a fundamental alteration of the product.
|
| (d) |
When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
|
Not Applicable |
Biometric forms are not used in any Palm handheld. |
Not Applicable |
| (e) |
When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. |
|
Applicable-The Treo 650 provides the ability to interrupt, pause and restart audio features at any time through the built in Real One audio application. Audio output is provided in the Treo 650 via the 2.5mm output jack on the top of the unit. The Treo 650 uses one of the industry standard 2.5mm stereo headset and/or speaker. This headset is sold separately from the handheld and can be used with built in audio applications. The Treo 650 contains a built in speaker as well as the stereo headset connection. |
The Treo 650 provides the ability to interrupt, pause and restart audio features at any time. The Treo 650 contains a 2.5mm stereo headset connection. This is provided via a third party software applications that comes standard in audio capable Palm handhelds. |
Yes-In Conformance. |
| (f) |
When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. |
|
Not Applicable-Deliverable voice output is only applicable to stand alone kiosks. |
Not Applicable |
Not Applicable |
| (g) |
Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
|
Applicable-Color coding is not used as the sole means of conveying information to Palm handheld users. Pictographs as well as text are used to convey information about our devices and its application as well as indicating an action, prompting a response or distinguishing a visual element. |
The Treo 650 contains customizable pictographs as well as text that convey information about the devices applications and functions. These can be customized to meet the users needs via the preferences menu, buttons options. They indicate actions to take, prompt a response when necessary and are a distinguishing element. |
Yes-In Conformance. |
| (h) |
When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. |
|
The Treo 650 does permit users to adjust the color schemes or variations of the unit. The Treo 650 does permit the user to adjust the brightness of the screen. This tool is found in the preferences menu under Display. |
The Treo 650 permits users with a full range of visual acuity to custom adjust the specific brightness and color scheme of the screen to meet their specific needs. The Treo 650 meets this requirement to the maximum extent possible without causing a fundamental alteration of the product. |
Yes-In Conformance. |
| (i) |
Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. |
|
The Treo 650 has a typical screen flicker rate of 55 Hz. This rate may vary from unit to unit between 50 and 60 Hz |
The Treo 650 has a typical screen flicker rate of 55 Hz. This rate may vary from unit to unit between 50 and 60 Hz |
Yes-In Conformance to the maximum extent possible without causing a fundamental alteration of the product. |
| (j)(1) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (j)(2) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (j)(3) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (j)(4) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane. |
|
Not Applicable |
Not Applicable |
Not Applicable |
Section 1194.26 Desktop and Portable Computers - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Treo 650 (O.S. 5.2.1H) Conformance |
| (a) |
All mechanically operated controls and keys shall comply with Û1194.23 (k) (1) through (4). |
|
Applicable-The Treo 650 complies with the following sections: 1194.23 (k)(1),(2),(NA),(4). |
The Treo 650 complies to 1194.23(k)(1),(2),(4) Compliance with section 1194.23 (k)(3) would cause a fundamental alteration of the product. |
Yes-In conformance to the maximum extent possible without causing a fundamental alteration of the product.. |
| (b) |
If a product utilizes touch screens or touch-operated controls, an input method shall be provided that complies with sections 1194.23 (k) (1) through (4). |
|
Applicable-The Treo 650 complies with the following applicable sections: 1194.23 (k)(1),(2),(NA),(4). |
All handhelds by Palm comply with 1194.23 (k)(1)-(4). The Treo 650 complies with sections 1194.23(k)(1),(2),(4). Compliance with section 1194.23 (k)(3) would cause a fundamental alteration of the product. |
Yes-In conformance to the maximum extent possible without causing a fundamental alteration of the product.. |
| (c) |
When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (d) |
Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. |
|
Applicable-The Treo 650 contains a USB Hotsync® connection cable. This connection is a publicly available standard. Additionally a industry standard SD card expansion slot is provided. |
All Palm handheld expansion slots, ports and connectors comply with publicly available standards. Palm is the industry leader in developing these standards. |
Yes-In Conformance. |
Section 1194.31 Functional Performance Criteria - Detail
Voluntary Product Accessibility Template |
| Criteria |
Supporting Features |
Remarks and explanations |
Treo 650 (O.S. 5.2.1H) Conformance |
| (a) |
At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. |
|
Conformance to this criteria will cause a "fundamental alteration of our products" and is exempt according to Subpart E, section 1194.3 (e) of the Rehabilitation Act of 1973, Section 508. |
For future product development, Palm is working on the ability to provide the compatibility, software support and technology that may allow third parties or ourselves to develop an application or device that can be used to assist persons who are blind or visually impaired with using our devices. The Treo 650 may be utilized with assistive technology via third party software and/or hardware to retrieve information for persons with visual impairments. The Treo 650 is compatible with TTY devices. |
Yes-In conformance to the maximum extent possible without causing a fundamental alteration of the product.
|
| (b) |
At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. |
|
Conformance to this criteria will cause a "fundamental alteration of our products" and is exempt according to Subpart E, section 1194.3 (e) of the Rehabilitation Act of 1973, Section 508. |
For future product development, Palm is working on the ability to provide the compatibility, software support and technology that may allow third parties or ourselves to develop an application or device that can be used to assist persons who are blind or visually impaired with using our devices. The Treo 650 may be utilized with assistive technology via third party software and/or hardware to retrieve information for persons with visual impairments. The Treo 650 is compatible with TTY devices. |
Yes-In conformance to the maximum extent possible without causing a fundamental alteration of the product.
|
| (c) |
At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided. |
|
Applicable-The Treo 650 does not require the use of hearing to operate. |
The Treo 650 handheld is a visual and organizational product and can communicate to its' user both graphically (via customizable pictographs) or via text. The Treo 650 can be connected to an accessory headset device, speaker and/or a microphone jack. This allows users to playback audio and or video files via third party applications. The Treo 650 is compatible with TTY devices and emulates the same characteristics with it's SMS function. |
Yes-In Conformance |
| (d) |
Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. |
|
Applicable-The Treo 650 contains the following enhanced auditory tools: Audible output can be raised or lowered, alarm sounds, confirmation beeps, alert vibration or LED lighting and tones can be manually adjusted to provide enhanced auditory assistance and/or alarming. |
Palm products meet this requirement to the maximum extent possible. Audio information designed for informational use, have the ability to be is adapted. For example, audible output can be raised or lowered, alarm sounds, confirmation beeps, alert vibration or LED lighting and tones can be manually adjusted to provide enhanced auditory assistance and/or alarming. The Treo 650 has a standard 2.5mm stereo headset jack built into the unit. Third party software is available that allows handheld by Palm with audio capabilities to retrieve information specific to the users needs.
|
Yes-In Conformance |
| (e) |
At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. |
|
Applicable-The Treo 650 does not require speech input for information retrieval. |
The use of speech for operation and information retrieval is not required to operate handhelds by Palm.
|
Yes-In Conformance |
| (f) |
At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. |
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Applicable-Handhelds by Palm are adaptable and compatible with devices designed by Palm and third parties providers. These devices may require fine motor skills or simultaneous actions in order to operate the unit. Handhelds by Palm can be used by persons with limited reach and strength. The Zire Treo 650 contains a "5-Way Navigator" button, includes a QWERTY keyboard for ease of use and one handed use and has a tactilely discernible key for users with visual impairments to locate home keys. The navigator button allows for one handed use and limited fine motor control. |
Handhelds by Palm are adaptable and compatible with devices designed by Palm Source and third parties providers. These devices may require fine motor skills or simultaneous actions in order to operate the unit. The Treo 650 incorporates a five way navigator that allows users to navigate with the use of a "Navigator" button. The navigator button allows for one handed use and limited fine motor control and can be customized via user interface. |
Yes-In Conformance |
Section 1194.41 Information, Documentation and Support
Voluntary Product Accessibility Template
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| Criteria |
Supporting Features |
Remarks and explanations |
Treo 650 (O.S. 5.2.1H) Conformance |
| (a) |
Product support documentation provided to end-users shall be made available in alternative formats upon request, at no additional charge. |
|
Alternative format documentation can be requested at no charge |
All handhelds by Palm |
Yes-In Conformance |
| (b) |
End users shall have access to a description of the accessibility and compatibility features of the products in alternate formats or alternate methods upon request, at no charge. |
|
A description of accessibility and compatibility features of Palm products is available at no charge by request |
All handhelds by Palm |
Yes-In Conformance |
| (c) |
Support services for products shall accommodate the communication needs of end users with disabilities. |
|
Solutions available. Please contact Palm. |
All handhelds by Palm |
No-Not In Conformance |
This report prepared by Techthree, Inc. www.techthree.com
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