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Palm Accessibility Program - Zire 72
Summary Table
Voluntary Product Accessibility Template |
| Criteria |
Supporting Features |
Remarks and explanations |
Zire 72 (O.S. 5.2.8) Conformance |
|
Section 1194.21 Software Applications and Operating Systems |
|
Applicable |
Refer to table |
Not Applicable |
|
Section 1194.22 Web-based internet information and applications |
|
Not Applicable |
This section is only applicable when information regarding the use of Palm products (such as the handbook) is available on the Palm.com website. When it is posted on the Palm.com external website, Palm will conform to applicable sections of Section 1194.22 to the maximum extent possible. |
Not Applicable |
|
Section 1194.23 Telecommunications Products |
|
Not Applicable (The only handheld by Palm that is applicable to this section is the TUNGSTEN W. For specific conformance data, please send an email request. |
Refer to table |
Not Applicable |
|
Section 1194.24 Video and Multi-media Products |
|
Not Applicable |
Handhelds by Palm do not contain display circuitry that receives images from broadcast, cable, videotape or dvd signals. handheld by palmOne that are capable of multimedia presentations have media that is downloaded into the units internal memory or a secure digital media card and the applications to run these capabilities are provided by third party developers. |
Not Applicable |
|
Section 1194.25 Self-Contained, Closed Products |
|
Applicable |
Refer to table |
Refer to table |
|
Section 1194.26 Desktop and Portable Computers |
|
Applicable |
Refer to table |
Refer to table |
|
Section 1194.31 Functional Performance Criteria |
|
Applicable |
Refer to table |
Refer to table |
|
Section 1194.41 Information, Documentation and Support |
|
Applicable |
Refer to table |
Applicable |
Section 1194.21 Software Applications and Operating Systems - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Zire 72 (O.S. 5.2.8) Conformance |
| (a) |
When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. |
|
The Zire 72 in not compatible with an accessory keyboard. It does not contain a universal connector. |
All handhelds that are compatible with accessory keyboards are in conformance to this section. The TUNGSTEN C, TUNGSTEN W have a built in keyboard that complies to this section. All other Palm handhelds that are compatible with accessory keyboard devices also comply to this section. All product functions and applications are executable from the built in navigator button and/or from menus that can be accessed from visual and text information. |
Not Applicable |
| (b) |
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. |
|
Palm, Inc. Standard applications and operating systems built into Palm handhelds do not interfere with accessibility features identified under the palmOne Accessibility Program. The Palm Accessibility Program is located at www.Palm.com |
Palm, Inc. Standard applications and operating systems built into Palm handhelds do not interfere with accessibility features identified under the palmOne Accessibility Program. The Palm Accessibility Program is located at www.Palm.com |
Yes-In Conformance |
| (c) |
A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. |
|
All handhelds by Palm have a user adjustable focus area. This focus area is adjustable by using either stylus to move the data, writing in shortcut keystrokes, using the up and down keys or using a built in navigator button. The Zire 72 contains a "5-Way Navigator" button that enables users with limited dexterity or limited use of one or both hands to select and display records, enter data or open and close applications. |
All handhelds by Palm have a user adjustable focus area. This focus area is adjustable by using either stylus to move the data, writing in shortcut keystrokes, using the up and down keys or using a built in navigator button. The Zire 72, Zire71, Zire 72, TUNGSTEN C, TUNGSTEN T, TUNGSTEN T2, TUNGSTEN T3 and the TUNGSTEN W have a "Navigator" button that enables users with limited dexterity or limited use of one or both hands to select and display records, enter data or open and close applications. The navigator button can also be combined with the built in keyboard on the TUNGSTEN C, TUNGSTEN W, T3. Palm handheld devices that are compatible with attached accessory keyboards and that have an adjustable navigator button can make data entry and access to the handhelds simpler and more efficient. The T/E has a multi directional navigator button that can be utilized to track and focus changes. |
Yes-In Conformance |
| (d) |
Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. |
|
All images that are represented graphically in the Zire 72 also contain text conveying their identity, operation and state of the element. This is a standard in the Palm OS. The user is able to alter the identity of these items, specifically assign images to operating elements and customize applications and font size. Customization of user buttons can be enabled in the preferences application. The Zire 72 also allows users to adjust font size via each most built in applications. To adjust the font size in an application with this tool, open the application and then select the menu option. This option will allow users to adjust the font size from regular to small, small bold, large and large bold. The Zire 31 contains revised user interface graphics that permit users to more readily access and input data. This is also a key feature of the PalmSource operating system Graffiti II application. |
All images that are represented graphically also contain text conveying their identity, operation and state of the element. This is a standard in the Palm OS. The user is able to alter the identity of these items, specifically assign images to operating elements and customize applications and font size. Customization of user buttons can be enabled in the preferences application. The Zire 72, allows users to adjust font size via each most built-in applications. To adjust the font size in an application with this tool, open the application and then select the menu option. This option will allow users to adjust the font size from regular to small, small bold, large and large bold. The Zire 72 as well as other Palm handhelds may allow for a wider range of style and font size adjustability through third party applications. |
Yes-In Conformance |
| (e) |
When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (f) |
Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. |
|
Textual information is a standard characteristic of all Palm handhelds with built in PalmSource Operating Systems (O.S). These systems contain text content, text input caret location and text attributes that allow users to understand, input and relay information. |
All handhelds by Palm |
Yes-In Conformance. |
| (g) |
Applications shall not override user selected contrast and color selections and other individual display attributes. |
|
Those applications that come standard with the Zire 72 are not designed to override color selections and individual display attributes. |
Palm OS Software v.5.2.8 and previous Palm OS do not override user selected controls and other individual display units. The Zire 72 enables users to identify specific color schemes that are available under the preferences menu. This range in color schemes may assist individuals with low vision impairment to discern images on the screen more clearly. The Zire 72 contains a 320 X 320 transreflective screen which is capable of supporting over 65,000 colors and is considered one of the most visible and clear handheld screens by Palm. |
Yes-In Conformance. |
| (h) |
When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.
|
|
NOT APPLICABLE-Animation is not displayed in current Palm OS. |
NOT APPLICABLE-Animation is not displayed in current Palm OS. |
Not Applicable |
| (i) |
Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
|
Color coding is a key component of the Palm Zire 72 handheld. It is not the sole means of conveying information to handheld users. All images that are represented graphically also contain text conveying their identity, operation and state of the element. This is a standard in Palm OS's. The user is able to alter the identity of these items, specifically assign images to operating elements and customize applications and font size through built in tools. |
All Palm color handhelds |
Yes-In Conformance. |
| (j) |
When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. |
|
The Zire 72 permits the user to adjust color under the "Preferences" menu, subsection "Color Schemes". The Zire 72, like most color Palm handhelds also allow users to adjust the contrast of the unit. This tool is found in the preferences menu and/or the Graffiti 2 writing area. In the Graffiti 2 writing area there is a small brightness (contrast) adjustment icon that once pressed can be adjusted higher or lower based on the user preference. These adjustments permit users with visual impairments to customize the screen to meet their needs for color changes and/or contrast (brightness). The contrast feature can be adjusted by holding down the power button for at least two seconds or by assigning a shortcut stroke key. |
The Zire 72 as well as other palmOne color handhelds provide a variety of color and contrast (brightness) adjustability. These adjustments permit users with visual impairments to customize the screen to meet their needs for color changes and/or contrast. These products meet this requirement to the maximum extent possible without causing a fundamental alteration of the product. |
Yes-In Conformance. |
| (k) |
Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. |
|
The screen flicker rate of the Zire 72 is 53.37Hz. All handhelds by Palm have a screen flicker rate above 55 Hz. |
All handhelds by Palm have a screen flicker rate above 55 Hz. |
Yes-In Conformance. |
| (l) |
When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. |
|
The Zire 72 and forms and applications within the handheld, allow persons using Assistive Technology to access information, field elements and functionalist that is required for completion and submission of the form. This includes all directions and cues. |
All Palm electronic forms are able to be used with compatible assistive technology. Palm handhelds that contain a "navigation button" allow users with limited hand coordination, range of motion and dexterity to access information and toggle between records using the navigator button. This navigator button can also be used to adjust the contrast (brightness) of the screen. |
Yes-In Conformance. |
Section 1194.23 Telecommunications Products - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Zire 72 (O.S. 5.2.8) Conformance |
| (a) |
Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (b) |
Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (c) |
oice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (d) |
Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (e) |
Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (f) |
For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (g) |
If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (h) |
Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. |
|
Not Applicable |
The TUNGSTEN W does not provide output via an audio transducer. |
Not Applicable |
| (i) |
Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (j) |
Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| (k) |
Products which have mechanically operated controls or keys, shall comply with the following: |
|
Not Applicable (The only handheld by palmOne that is applicable to this section in the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| |
(l)Controls and keys shall be tactilely discernible without activating the controls or keys. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| |
(2)Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request. |
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| |
(3)If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request.
|
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
| |
(4)The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. |
|
Not Applicable (The only handheld by palmOne that is applicable to this section is the TUNGSTEN W). For specific conformance data, please send an email request.
|
The TUNGSTEN W is the only applicable handheld to Section 1194.23 |
Not Applicable |
Section 1194.25 Self-Contained, Closed Products - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Zire 72 (O.S. 5.2.8) Conformance |
| (a) |
Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology. |
|
The Zire 72 does not require end users to attach assistive technology to utilize the built in accessibility characteristics. Handhelds by Palm contain technology that can be used by individuals with disabilities. For persons with visual impairments, the Zire 72 provides the ability to adjust the color and contrast (brightness) of the device per the needs of each user. The Zire 72 contains a 320 x320 transreflective screen which provides one of the highest levels off clarity and color in comparison to non transreflective screen handhelds. Zire 72 and other bluetooth enabled handhelds, when combined with a bluetooth enabled phone that are TTY compatible can additionally meet the needs of users with hearing impairments. The ability to send and receive SMS messages is an additional feature that can assist persons with hearing impairments to communicate effectively. The Zire 72 contains a transreflective screen which provides the highest level off clarity and color for a palmOne handheld. This transreflective screen as well as built in organizational tools, 5-Way Navigator button and one handed use and of the Zire 72 make this handheld an extremely easy to use handheld for all users. |
All handhelds by Palm. The TUNGSTEN C, Zire 72, Zire 71 and TUNGSTEN T2 provide users the ability to adjust a selection of colors as well as the contrast of the unit. This is a particularly useful tool for persons with visual impairments. The TUNGSTEN W provides the maximum amount of user adaptability for persons with hearing impairments via its use of SMS and adaptability to TTY devices that meet GSM/GPRS Standards. The TUNGSTEN T, TUNGSTEN T2 and Zire 72 contain bluetooth technology that we combined with a bluetooth enabled phone that are TTY compatible, can additionally meet the needs of users with hearing impairments. |
Yes-In Conformance. |
| (b) |
When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. |
|
The Zire 72 does not require a timed response. |
All Palm handhelds do not require times responses to complete a task. |
Yes-In Conformance. |
| (c) |
Where a product utilizes touch screens or contact-sensitive controls, an input method shall be provided that complies with Û1194.23 (k) (1) through (4). |
|
Zire 72 Palm technology and functionality conforms to 1194.23, (k)(1),(2)(4) to the maximum extent possible. |
All handhelds by Palm meet this standard to the maximum extend possible. The TUNGSTEN C, TUNGSTEN T, TUNGSTEN W, TUNGSTEN T2, TUNGSTEN E, TUNGSTEN T3, Zire 31 and Zire 72 provide a "Navigator" button that enables users with limited dexterity or with the use of only one hand to select and display records on the handheld and to open and close applications. The Zire 72 , Zire 71 and 31 contain a built in "5-Way Navigator" button. The Zire 71 contains this 5-Way Navigator Button in the form of a joystick. Both types of navigation buttons can be combined with either a built in keyboard for the TUNGSTEN line of products or an accessory keyboard that can be attached. The Zire 72 and the Zire 71 "5-Way Navigator/Joystick" may be adapted to a larger device for easier control and movement. This has yet to be developed. |
Yes-In Conformance. |
| (d) |
When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (e) |
When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime.
|
|
The Zire 72 provides the ability to interrupt, pause and restart audio features at any time through the built in Real One audio application. Audio output is provided in the Zire 72 via the 3.5mm output jack on the top of the unit. Palm handhelds use an industry standard 3.5mm stereo headset and/or speaker. This headset is sold separately from the handheld and can be used with built in audio applications. The Zire 72 contains a built in speaker as well as the stereo headset connection. |
The TUNGSTEN C, TUNGSTEN T, TUNGSTEN T2, TUNGSTEN E, TUNGSTEN T3, Zire 72 and Zire 72 provide the ability to interrupt, pause and restart audio features at any time. The Zire 72, Zire 71 and Zire 72 provide audio output via the 3.5mm stereo headset connection or via the built in speaker. This is provided via a third party software applications that comes standard in audio capable Palm handhelds. |
Yes-In Conformance. |
| (f) |
When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. |
|
Deliverable voice output is only applicable to stand alone kiosks. |
Not Applicable |
Not Applicable |
| (g) |
Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
|
The Zire 72 contains customizable pictographs as well as text that convey information about the devices applications and functions. These can be customized to meet the users needs via the preferences menu options. They indicate actions to take, prompt a response when necessary and are a distinguishing element. |
Color coding is not used as the sole means of conveying information to Palm handheld users. Pictographs as well as text are used to convey information about our devices and its application as well as indicating an action, prompting a response or distinguishing a visual element. |
Yes-In Conformance. |
| (h) |
When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. |
|
The Zire 72 as well as other palmOne color handhelds provides users the ability to adjust the color selections of the unit as well as to adjust the contrast settings. The Zire 72 allows users to adjust color selection, font preferences and highlighting preferencing via the preferences menu or under specific application menus. In the Graffiti II writing area there is a small brightness (contrast) adjustment icon that once pressed can be adjusted higher or lower based on the user preference. These adjustments permit users with visual impairments to customize the screen to meet their needs for color changes and/or contrast (brightness). The contrast feature can be adjusted by holding down the power button for at least two seconds or by assigning a shortcut stroke key. |
The Palm IIIc, Palm m130, Palm M505, Palm m515, Zire 72, Zire 71, Zire 31, TUNGSTEN T, TUNGSTEN C, TUNGSTEN W, TUNGSTEN E and TUNGSTEN T3 are the only color handhelds made by Palm. The TUNGSTEN C, Zire 72, Zire 71, Zire 31, TUNGSTEN T2, TUNGSTEN E and TUNGSTEN T3 provide a variety of color and contrast (brightness) adjustability. These adjustments permit users with visual impairments to customize the screen to meet their needs for color changes and/or contrast. These products meet this requirement to the maximum extent possible. |
Yes-In Conformance. |
| (i) |
Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. |
|
The Zire 72 has a flash rate of 53.37 Hz. |
Handhelds by Palm have a screen flicker rate above 55 Hz for all of the devices. |
Yes-In Conformance. |
| (j)(1) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (j)(2) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (j)(3) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (j)(4) |
Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane. |
|
Not Applicable |
Not Applicable |
Not Applicable |
Section 1194.26 Desktop and Portable Computers - Detail
Voluntary Product Accessibility Template
|
| Criteria |
Supporting Features |
Remarks and explanations |
Zire 72 (O.S. 5.2.8) Conformance |
| (a) |
All mechanically operated controls and keys shall comply with Û1194.23 (k) (1) through (4). |
|
The Zire 72 complies with the following applicable sections: 1194.23 (k)(1),(2),(NA),(4). |
All handhelds by Palm comply with 1194.23 (k)(1)-(4). The TUNGSTEN C, TUNGSTEN W comply with sections 1194.23(k)(1),(2),(4). The Zire 72, Zire 71, Zire 72, TUNGSTEN T, TUNGSTEN T2, TUNGSTEN E and TUNGSTEN T3 comply with sections 1194.23 (k)(1),(2),(NA),(4). |
Yes-In Conformance. |
| (b) |
If a product utilizes touch screens or touch-operated controls, an input method shall be provided that complies with Û1194.23 (k) (1) through (4). |
|
The Zire 72 complies with the following applicable sections: 1194.23 (k)(1),(2),(NA),(4). |
All handhelds by Palm comply with 1194.23 (k)(1)-(4). The TUNGSTEN C, TUNGSTEN W comply with sections 1194.23(k)(1),(2),(4). The Zire 72, Zire 71, Zire 72, TUNGSTEN T, TUNGSTEN T2, TUNGSTEN E and TUNGSTEN T3 comply with sections 1194.23 (k)(1),(2),(NA),(4). |
Yes-In Conformance. |
| (c) |
When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
|
Not Applicable |
Not Applicable |
Not Applicable |
| (d) |
Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. |
|
The Zire 72 contains a USB connection cable. This connection is a publicly available standard but not a standard for other Palm handhelds. Yes-In Conformance to the maximum extent possible without causing a fundamental alteration of the product or a financial hardship. |
All Palm handheld expansion slots, ports and connectors comply with publicly available standards. Palm is the industry leader in developing these industry standards. |
Yes-In Conformance. |
Section 1194.31 Functional Performance Criteria - Detail
Voluntary Product Accessibility Template |
| Criteria |
Supporting Features |
Remarks and explanations |
Zire 72 (O.S. 5.2.8) Conformance |
| (a) |
At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. |
|
Conformance to this criteria will cause a "fundamental alteration of our products" and is exempt according to Subpart E, section 1194.3 (e) of the Rehabilitation Act of 1973, Section 508. |
For future product development, we are working on the ability to provide the compatibility, software support and technology that may allow third parties or ourselves to develop an application or device that can be used to assist persons who are blind or visually impaired with using our devices. The TUNGSTEN W, TUNGSTEN T, TUNGSTEN E, TUNGSTEN T2, TUNGSTEN T3, Zire 72 and Zire 72 may be utilized with assistive technology via third party software and/or hardware to retrieve information for persons with visual impairments. |
Yes-In conformance to the maximum extent possible and without causing a fundamental alteration of the product. |
| (b) |
At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. |
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Conformance to this criteria will cause a "fundamental alteration of our products" and is exempt according to Subpart E, section 1194.3 (e) of the Rehabilitation Act of 1973, Section 508. |
For future product development, we are working on the ability to provide the compatibility, software support and technology that may allow third parties or ourselves to develop an application or device that can be used to assist persons who are blind or visually impaired with using our devices. The TUNGSTEN W, TUNGSTEN T, TUNGSTEN E, TUNGSTEN T2, TUNGSTEN T3, Zire 72 and Zire 72 may be utilized with assistive technology via third party software and/or hardware to retrieve information for persons with visual impairments. |
Yes-In conformance to the maximum extent possible and without causing a fundamental alteration of the product. |
| (c) |
At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided |
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The Zire 72 handheld is a visual product and can communicate to its' user both graphically (via customizable pictographs) or via text. User hearing is not required for standard features in this device. The Zire 72 can be connected to an accessory headset device, speaker and/or a microphone jack. This allows users to playback audio and or video files via third party applications. The Zire 72 provide SMS capabilities that are comparable to TTY communications relays. |
Handhelds by Palm are visual products that communicate both graphically and textually. User hearing is not required for standard features with the exception of the TUNGSTEN W telecommunications feature. The Tungsten C, TUNGSTEN T, Zire 72, Zire 71, Zire 31 and TUNGSTEN T2 have an accessory headset device, speaker and/or a microphone jack that allows users to playback audio and or video files via third party applications. The TUNGSTEN W is capable of providing TTY compatibility both inherent in it's SMS capabilities but also through the connection of a digital TTY device. The TUNGSTEN C, TUNGSTEN T2, TUNGSTEN T3 and Zire 72 provide SMS capabilities that are comparable to TTY communications relays. |
Yes-In Conformance |
| (d) |
Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.
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The Zire 72 contains the following enhanced auditory tools: Audible output can be raised or lowered, alarm sounds, confirmation beeps, alert vibration or LED lighting and tones can be manually adjusted to provide enhanced auditory assistance and/or alarming. |
Palm products meet this requirement to the maximum extent possible. Audio information designed for informational use, has the ability to be is adapted. For example, audible output can be raised or lowered, alarm sounds, confirmation beeps, alert vibration or LED lighting and tones can be manually adjusted to provide enhanced auditory assistance and/or alarming. The TUNGSTEN T, TUNGSTEN C, TUNGSTEN W, Zire 72, Zire 71, Zire 31, TUNGSTEN T2, TUNGSTEN E and TUNGSTEN T3 have a standard 3.5mm stereo headset jack built into the unit. Third party software is available that allows handheld by Palm with audio capabilities to retrieve information specific to the users needs. |
Yes-In Conformance |
| (e) |
At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.
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The Zire 72 does not require speech input for information retrieval. |
The use of speech for operation and information retrieval is not required to operate handhelds by Palm. |
Yes-In Conformance |
| (f) |
At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. |
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Handhelds by Palm are adaptable and compatible with software designed by Palm Source and third parties providers. These devices may require fine motor skills or simultaneous actions in order to operate the unit. Handhelds by Palm can be used by persons with limited reach and strength. The Zire 72 contains a "5-Way Navigator" button. The navigator button allows for one handed use and limited fine motor control. |
Handhelds by Palm are adaptable and compatible with devices designed by Palm Source and third parties providers. These devices may require fine motor skills or simultaneous actions in order to operate the unit. handhelds by Palm can be used by persons with limited reach and strength. The TUNGSTEN C, TUNGSTEN T, TUNGSTEN W, TUNGSTEN T2, TUNGSTEN E (five way navigator) and TUNGSTEN T3 allow users to navigate with the use of a "Navigator" button. The Zire 71 and Zire 72 contain a "Navigator" button. The navigator button or navigator joystick allow for one handed use and limited fine motor control. The TUNGSTEN C and the TUNGSTEN W features an ability to remap the character keys of the keyboard per personal preferences. |
Yes-In Conformance |
Section 1194.41 Information, Documentation and Support
Voluntary Product Accessibility Template
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| Criteria |
Supporting Features |
Remarks and explanations |
Zire 72 (O.S. 5.2.8) Conformance |
| (a) |
Product support documentation provided to end-users shall be made available in alternative formats upon request, at no additional charge.
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Alternative format documentation can be requested at no charge.
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All handhelds by Palm |
Yes-In Conformance |
| (b) |
End users shall have access to a description of the accessibility and compatibility features of the products in alternate formats or alternate methods upon request, at no charge.
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A description of accessibility and compatibility features of Palm products is available at no charge by request.
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All handhelds by Palm |
Yes-In Conformance |
| (c) |
Support services for products shall accommodate the communication needs of end users with disabilities. |
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In development. Please contact Palm with direct support questions. |
All handhelds by Palm |
No-Not In Conformance |
This report prepared by Techthree, Inc. www.techthree.com
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