Contacts:
Becky Yeamans
Juno Online Services
(212) 597-9005
pr@support.juno.com

FOR IMMEDIATE RELEASE

Juno Launches Wireless Service for Palm VII Handheld Computers

With the Palm VII Handheld, Subscribers Can Access Their Juno Accounts Almost Anywhere

NEW YORK, NY (April 19, 2000) - Juno Online Services, Inc. (NASDAQ: JWEB) today announced the launch of a new version of the Juno software designed specifically for handheld use on the Palm VII™ series product. This initial wireless version of Juno supplements the company's popular full Web access service by enabling Palm VII handheld users to send and receive e-mail from anywhere within the extensive Palm.Net™ service coverage area using their Juno accounts.

Based on its total of 9.4 million registered subscriber accounts, Juno is currently the world's largest provider of free dial-up Internet services, as well as the second largest provider (after AOL) of dial-up Internet services overall. The company had more than 3.0 million active subscribers during the month of March, including more than 2.3 million active Web-enabled subscribers and approximately 0.7 million who were able to use only Juno's original e-mail service.

To access Juno through the Palm VII handheld, users must sign up for a wireless subscription to the Palm.Net service and install the handheld version of the Juno software. Juno's software will be available for download from both the Palm.Net and Juno Web sites at www.palm.net/apps and www.juno.com/junopalm.

"Palm is the leader in handheld computing, and we're delighted to be developing solutions for the Palm OS® platform," said Charles Ardai, Juno's president and chief executive officer. "Our goal is to make Juno available through every major platform consumers use to access the Internet. Wireless is an increasingly important part of the picture, and we see this service as a valuable addition to Juno's suite of Internet offerings."

"The Palm VII handheld's wireless functionality makes it one of the most versatile handheld computers on the market," said Byron Connell, vice president of consumer product marketing for Palm, Inc. "The Juno application adds value to the Palm OS platform, and provides even greater functionality for those using a Palm VII handheld and Juno."

About Juno
Juno Online Services, Inc. is a leading provider of Internet-related services to millions of computer users throughout the United States. The company offers several levels of service, ranging from basic dial-up Internet access -- which is provided to the end user for free -- to high-speed broadband access (currently available in selected pilot markets). Juno's revenues are derived primarily from the subscription fees charged for its billable premium services, from the sale of advertising, and from various forms of electronic commerce.

For more information about Juno, visit www.juno.com/corp. To get a free copy of the Juno software, go to www.juno.com or call 1-800-TRY-JUNO.

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Statements in this press release regarding Juno Online Services, Inc. that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause such statements to differ materially from actual future events or results. Any such forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The following factors, among others, could cause Juno's actual results to differ materially from those described in a forward-looking statement: limited history of offering Juno's billable premium services and free basic service in its current form; history of losses; failure to retain or grow Juno's subscriber base; increasing competition from existing or new competitors; inability to sustain current levels of subscriber acquisition or retention; failure of free Web-enabled subscribers to actually make use of the Web and/or limited levels of use by such subscribers; inability to successfully migrate free subscribers to, or to retain subscribers in, Juno's billable premium services; increased telecommunications costs resulting from the expansion of Juno's free basic service; rapid technological change; possible unavailability of financing as and if needed; decreases in the popularity of the Internet among consumers or as an advertising medium; risks associated with the introduction and operation of the wireless service described in this press release; dependence on strategic marketing alliances as a source of revenues; inability to achieve substantial telecommunication cost reductions over time; possible industry consolidation; and potential fluctuations in quarterly and annual results. This list is intended to identify only certain of the principal factors that could cause actual results to differ. Readers are referred to the reports and documents filed by Juno with the Securities and Exchange Commission, including the Annual Report on Form 10-K filed February 15, 2000, for a discussion of these and other important risk factors.