Press Release

Palm Treo Smartphones Give SureXpress a Competitive Edge
SUNNYVALE, Calif.--(BUSINESS WIRE)--Feb. 6, 2006--
Award-winning Smartphone Goes Beyond Email with Signature Capture
and Tracking Software Allowing Drivers to Carry Only One Device
Palm, Inc. (Nasdaq:PALM) today announced that SureXpress, a
parcel-delivery service company, has deployed 100 Treo(TM) smartphones
with Socket Communications' (Nasdaq:SCKT) SD Scan Card running
P.O.D Verify's Proof of Delivery software to scan barcodes and capture
signatures. SureXpress' deployment of the Treo solution accelerates
its delivery process, cuts billing and collection times to one day
from 14 to 21 days, reduces errors, and enables a more real-time
environment for customers to track their packages.
Now, SureXpress drivers need to carry only one device -- the Treo
smartphone running on the Cingular Wireless network with an integrated
Socket barcode scanner and the point-of-delivery software to scan and
track parcels, send and receive messages, and make phone calls. The
Treo smartphone wirelessly(1) collects all the tracking information
and posts it to a secure website that allows customers to trace their
packages, see when they are delivered and the identity of the person
who signs for them. P.O.D Verify's software provides courier and
transportation professionals, such as SureXpress, the ability to track
items in a matter of seconds and manage pickups and deliveries
nationwide.
"We looked at many alternatives and after careful consideration,
chose the Palm Treo smartphone because of its advanced features and
wireless capabilities and because of the fast return on investment,"
said Brooks Wright, president for SureXpress. "The new tracking system
has delivered tangible benefits quickly. We've attracted new
customers, saved on labor time and improved payment rates -- to name a
few."
More companies like SureXpress are taking advantage of Palm's
expanding product portfolio with hardware and software business
solutions to better serve mobile professionals. Palm's flexible,
standards-based approach and customer-centric model represent its
commitment to serving the growing mobile needs of small, large, and
global businesses.
"With 36 percent of the U.S. market share for converged
products(2), the Treo continues to gain ground with businesses and
mobile professionals," said Tara Griffin, vice president of enterprise
markets for Palm, Inc. "SureXpress is a great example of a small
business using Palm's affordable solutions to do two things: compete
more effectively and offer customers a great experience."
More information on Treo smartphones can be found at
www.palm.com/Treo and on P.O.D Verify at http://www.podverify.com.
About SureXpress
SureXpress provides verified on-time commercial delivery services
at extremely competitive rates with the highest security. SureXpress
puts all of its experience behind every parcel it delivers; working to
make sure it shows up on time, every time. SureXpress will facilitate
delivery from an envelope in vans to palletized freight on their box
trucks.
SureXpress offers delivery system throughout the entire state of
Oklahoma and select areas of Texas, Kansas, Arkansas, and Missouri. It
specializes in delivering medical and veterinary specimens, x-rays,
pharmaceuticals, legal documents, payroll, automotive, floral, and
almost any non-bulk freight items.
More information about SureXpress is available at
http://www.surex.biz.
About Palm, Inc.
Palm, Inc., a leader in mobile computing, strives to put the power
of computing in people's hands so they can access and share their most
important information. The company's products for consumers, mobile
professionals and businesses include Palm(R) handheld computers, Palm
Treo(TM) smartphones, Palm LifeDrive(TM) mobile managers, as well as
software, services and accessories.
Palm products are sold through select Internet, retail, reseller
and wireless operator channels throughout the world, and at Palm
Retail Stores and Palm online stores (http://www.palm.com/store).
More information about Palm, Inc. is available at
http://www.palm.com.
(1) Within wireless service coverage area only. Email, messaging
and web access requires data services from a mobile service provider
at an additional cost.
(2) Source: Canalys estimates, "Worldwide Mobile Devices Q3 2005"
Palm, LifeDrive and Treo are among the trademarks or registered
trademarks owned by or licensed to Palm, Inc. All other brand and
product names are or may be trademarks of, and are used to identify
products or services of, their respective owners.
CONTACT: A&R Partners for Palm, Inc.
Dolleen Casey, 650-762-2811
dcasey@arpartners.com
or
Palm, Inc.
Jim Christensen, 408-617-7455
jim.christensen@palm.com
SOURCE: Palm, Inc.
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