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Press Release

Healthcare Customers Standardize on Palm Products to Help Reduce Medical Errors, Improve Quality of Care, Cut Costs and Increase Efficiencies
SAN DIEGO--(BUSINESS WIRE)--Feb. 14, 2006--
Palm Treo Smartphones Enhance Delivery of Information Beyond
Hospital Offices, Clinics and Campuses in New and Different
Ways for Efficient Remote Access
Palm, Inc. (Nasdaq:PALM) continues its leadership in the
healthcare industry by meeting the mobile needs of industry
professionals, ranging from physicians to long-term-care providers.
Adoption of award-winning Palm(R) Treo(TM) smartphones in healthcare
has furthered Palm's goal of assisting in the rapid delivery of
quality care by providing critical information to caregivers where
they need it, not just within the walls of the healthcare facility.(1)
The movement toward improving healthcare through the use of
electronic health records (EHR) is an important national agenda item.
President Bush, most recently in his State of the Union address,
reiterated his support, marking the third consecutive year for a call
to action to expand the use of electronic records and other health
information technology to help control costs and reduce dangerous
medical errors. Palm is driven by this larger national goal of
improving the healthcare system and has been a key enabler in the
conversion to EHR. The popularity and familiarity among physicians of
the Palm platform and its hallmark ease of use have helped accelerate
the transition and adoption of mobile EHR within healthcare
organizations.
Today, organizations in the medical field are standardizing on
Palm handhelds and smartphones, ranging from hospitals, clinics and
long-term-care facilities to clinical-trials companies and medical
schools. Palm healthcare customers include CHRISTUS Spohn Health
System, Columbus Children's Hospital, MedStar Health, Good Samaritan
Society, Ohio State University Medical Center, and PHT Corp. Following
are snapshots of how these organizations are using Palm products:
-- CHRISTUS Spohn Health System uses 100-200 Palm smartphones and
handhelds to deliver up-to-the-minute mobile information to
its doctors.(1) The doctors purchase their own handheld
devices and use technology provided through CHRISTUS Spohn to
improve decision making at the point of care, reduce errors,
streamline the billing process, and improve return on
investment. Now doctors can walk into a patient's room, view
the electronic results of a lab test, and enter billing codes
with charge capture on the way out, leaving more time for the
bedside visit.
-- Columbus Children's Hospital (CCH) uses 620 Palm smartphones
and handhelds to provide its physicians, staff and executives
with the patient and reference information they need to
provide the best patient care in the most efficient manner.
With Palm products, physicians and executives are readily
accessible even while they are away from the office(1),
accelerating informed decision making.
-- MedStar Health uses Palm handhelds, smartphones and mobile
managers to disseminate vital information where it's
needed.(1) This gives doctors and nurses a wealth of
information at their fingertips, including medical references,
patient data, email, and personal information.
-- Good Samaritan Society uses 1,000 Palm handhelds to keep
accurate and up-to-date records for residents in skilled
nursing facilities. With Palm products, staff captures key
data and make it readily available for analysis and other
important activities.
-- Ohio State University Medical Center (OSUMC) uses 3,170 Palm
handhelds to provide the people making life-and-death
decisions every day with the reference data they need. Medical
students, attending physicians and residents can now obtain
all their data from a single source, helping them become more
efficient and freeing up valuable time to devote to patient
care.
-- PHT Corporation uses tens of thousands of Palm handhelds and
smartphones each year for its LogPad(R) application, the
market-leading electronic patient diary solution for clinical
trials. LogPad is used by patients around the globe to collect
and transmit high-quality, time-stamped self-reported data,
which is reviewed by clinical researchers via the Internet.
The high-quality data captured and managed by the LogPad
System enables better science and more successful trials.
"Physicians play a critical role in our society -- they're
expected to save and prolong lives of our loved ones. This demands
constant access to critical information, ranging from potential
adverse drug reactions to laboratory test results. Since they're
rarely at their desks, they need real-time access to patient data and
medical information at the point of care, where it matters most," said
Tara Griffin, vice president, enterprise markets, for Palm, Inc. "Palm
makes available a wide range of information, from clinical notes to
health insurance formularies, including Medicare Part D information.
With these important resources at their finger tips, doctors can now
spend more quality time with patients."
"What I like best about the system is that it saves time," said
Dr. Mauro Ortiz, cardiologist, CHRISTUS Spohn Health System. "I'd much
rather sit down and listen to my patient than have to chase down lab
results or patient data on a computer somewhere. Patients want us to
treat them like the old family physician used to, and this helps me do
that."
"Columbus Children's Hospital has been using Palm devices for at
least five years and has been standardized on them since 2002," said
Schon Crouse, mobility support analyst for CCH. "We chose Palm devices
because of their versatility and the wide range of medical software
that runs on them."
"We're contributing to making more tech-savvy physicians than ever
before. Having the information readily available not only helps them
make better decisions but also helps train physicians for the 21st
century," said Wasif Malik, student educational services and mobile
solutions director for OSUMC.
More information on Palm in healthcare can be found at
www.palm.com/healthcare/.
Palm is exhibiting at HIMSS in San Diego through Feb. 16 in Booth
No. 7501. The healthcare partners in Palm's booth include GCQ, GE
Healthcare, McKesson, Mercury MD, PatientKeeper, and Trust Digital.
Palm also will be showcasing the three leading U.S. cellular service
providers and their healthcare solutions.
About Palm, Inc.
Palm, Inc., a leader in mobile computing, strives to put the power
of computing in people's hands so they can access and share their most
important information. The company's products for consumers, mobile
professionals and businesses include Palm(R) handheld computers, Palm
Treo(TM) smartphones, Palm LifeDrive(TM) mobile managers, as well as
software, services and accessories.
Palm products are sold through select Internet, retail, reseller
and wireless operator channels throughout the world, and at Palm
Retail Stores and Palm online stores (http://www.palm.com/store).
More information about Palm, Inc. is available at
http://www.palm.com.
(1) Within wireless service coverage area only. Availability and
coverage depends upon carrier and the geographic scope of
international roaming agreements. Email, messaging and web access
requires data services from a mobile service provider at an additional
cost.
Palm, LifeDrive, Tungsten and Treo are among the trademarks or
registered trademarks owned by or licensed to Palm, Inc. All other
brand and product names are or may be trademarks of, and are used to
identify products or services of, their respective owners.
CONTACT: Palm, Inc.
Jim Christensen, 408-617-7455
jim.christensen@palm.com
or
A&R Partners for Palm, Inc.
Tiffany Anderson, 650-762-2923
tanderson@arpartners.com
SOURCE: Palm, Inc.
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