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Press Release

Emergency Responders Rely on Smartphones and Handhelds to Gain Quick Access to Reference Materials During Hazardous-Materials Incidents
SUNNYVALE, Calif.--(BUSINESS WIRE)--July 26, 2006--
Palm Products Offer Flexibility to Emergency Responders
Through National Library of Medicine's WISER Mobile Application
Palm, Inc. (Nasdaq:PALM) today announced that the National Library
of Medicine (NLM), the largest medical library in the world and an
organization within the National Institutes of Health (NIH), has
created a free application for emergency responders called Wireless
Information System for Emergency Responders (WISER) that runs on
Palm(R) Treo(TM) smartphones and handhelds. Emergency responders use
Palm products paired with the WISER application as wireless or
stand-alone reference tools for gathering information on hazardous
substances and supporting comprehensive decision support. The solution
serves as a reliable alternative to the current paper-based systems or
outdated technology that emergency responders often contend with on a
scene.
During the past 40 years, the NLM has produced a Hazardous
Substance DataBank (HSDB) that compiles comprehensive data for close
to 5,000 chemicals. The WISER application gives emergency responders
access to relevant information on more than 400 of the most commonly
encountered HSDB substances. The user interface is designed to present
the data to the emergency responder in a format that is easy to access
and comprehend during an emergency, as well as during
disaster-preparedness training.
Available as an application download useable on Palm devices from
http://wiser.nlm.nih.gov, the WISER application can travel wherever
the responder needs to go. To date, NLM has recorded more than 11,000
application downloads for the Palm OS(R) application. The free
application is stored either on the Palm device or a storage card
(purchased separately) and then updated at the user's discretion.
"Our objective with WISER has been to utilize the HSDB's existing
resource of authoritative data and package it specifically for the
emergency-responder community," said Marti Szczur, deputy associate
director for Specialized Information Services Division at the National
Library of Medicine, Bethesda, Md. "The marriage of mobile devices and
the WISER application provides critical information in a useful format
and enables the user to have access to this data on the site of a
hazmat incident. Feedback from users is indicating that our investment
in building WISER is contributing to American public health and
safety."
When handling hazardous-material (hazmat) incidents, emergency
responders in general, and hazmat units in particular, have to make
many decisions quickly. WISER can assist in identification of an
unknown substance and provide information on immediate actions
necessary to save lives and protect the environment. All this can be
done right on the scene with Palm smartphones and handhelds.
"Mobility tools like Treo smartphones with the WISER application
serve to shorten critical response time in crisis situations and
provide accurate authoritative information," said Lieutenant Chip
Haake of the Tuscola Fire Department, Tuscola, Ill. "We have
encouraged and implemented use of the Palm solution in order to make
sure we're using the latest life-saving technologies for the
communities we serve, as well as our own team members."
Larry Tucker, a regional disaster coordinator for the Duke Trauma
Regional Advisory Committee, Durham, N.C., recommends that every
emergency response (ER) and emergency medical services (EMS) agency
use WISER on Palm devices. "The word needs to be spread that WISER is
available -- it's a good program, it's free and it's accurate," said
Tucker. During the Hurricane Katrina aftermath, Tucker's Palm handheld
running WISER was crucial in dealing with the many chemicals in the
air, water and food. His team immediately was able to identify
chemicals and treat patients accordingly.
"Palm provides tools to solve critical needs that help individual
citizens and whole communities," said Tara Griffin, vice president of
enterprise markets for Palm. "We're proud that the National Institutes
of Health and, specifically, the National Library of Medicine are
delivering life-saving technology solutions on Palm products that
offer flexibility and mobility to emergency responders across the
country."
About the National Library of Medicine and WISER
The National Library of Medicine (NLM), one of the organizations
within the Health and Human Services Department's National Institutes
of Health in Bethesda, Maryland, is the world's largest medical
library. The Library collects materials and provides information and
research services in all areas of biomedicine and health care. WISER
data comes from the Hazardous Substances Data Bank (HSDB). HSDB is a
toxicology data file on the National Library of Medicine's (NLM)
Toxicology Data Network (TOXNET(R)). It contains information on human
exposure, industrial hygiene, emergency handling procedures,
environmental fate, regulatory requirements, and related areas. All
data are referenced and derived from a core set of books, government
documents, technical reports and selected primary journal literature.
About Palm, Inc.
Palm, Inc., a leader in mobile computing, strives to put the power
of computing in people's hands so they can access and share their most
important information. The company's products for consumers, mobile
professionals and businesses include Palm(R) Treo(TM) smartphones,
Palm handheld computers, and Palm LifeDrive(TM) mobile managers, as
well as software, services and accessories.
Palm products are sold through select Internet, retail, reseller
and wireless operator channels throughout the world, and at Palm
Retail Stores and Palm online stores (http://www.palm.com/store).
More information about Palm, Inc. is available at
http://www.palm.com.
Palm, Palm OS, Treo and LifeDrive are among the trademarks or
registered trademarks owned by or licensed to Palm, Inc. All other
brand and product names are or may be trademarks of, and are used to
identify products or services of, their respective owners.
CONTACT: Palm, Inc.
Jim Christensen, 408-617-7455
jim.christensen@palm.com
or
A&R Edelman for Palm, Inc.
Laura Taylor, 202-370-6187
Laura.Taylor@arpartners.com
SOURCE: Palm, Inc.
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