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DecisionOne customer service engineers to be wirelessly powered by Sprint as part of three-year, $5million deal

OVERLAND PARK, Kan. - August 4, 2003 —Sprint (NYSE: FON, PCS) today announced a three-year, $5 million deal with DecisionOne, an information technology support services provider. Companies wanting to maximize their return on information technology (IT) investments, minimize capital investments and infrastructure costs, and optimize operational effectiveness rely on DecisionOne for comprehensive OneSource IT support services. With the suite of PCS Wireless Workplace^SM solutions, DecisionOne customer service engineers are able to deliver services and support to their customers more efficiently than ever.

"Companies are watching their bottom line more than ever and are demanding the best possible efficiencies out of their IT systems," said George De Sola, Chairman and Chief Executive Officer of DecisionOne. "Through our agreement with Sprint, DecisionOne will achieve substantial telecommunications savings while being able to better meet the needs of our customers through a faster, more efficient service system."

Seeking a way to further increase customer satisfaction and reduce expenses by consolidating the use of its wireless devices, DecisionOne has equipped approximately 1,200 of its customer service engineers throughout the nation with the PCS Phone by Handspring Treo 300, enabling them to make voice calls and connect to the company's web-based customer service management application. Previously, engineers utilized two-way pagers and wireless handsets to receive service requests, order parts and update customer tracking systems. This implementation is expected to save DecisionOne up to 10 percent of its annual telecommunications expense.

"Sprint understands DecisionOne's need to constantly increase productivity and customer satisfaction and still be able to reduce costs," said Jay Highley, president of business sales for the PCS Division of Sprint. "The PCS Clear Wireless Workplace^SM makes this possible through a combined offering of nationwide coverage, high-speed wireless data applications, a broad selection PCS Phones with PDA functionality and advanced voice services."

"Having access to important web-based field service information, email message updates and your entire phone directory is critical for mobile service technicians working in the field," said Kendall Fargo, vice president of enterprise and consumer sales for Handspring, Inc. "The PCS Phone by Handspring Treo 300 is a powerful productivity tool that provides all of these features in one compact device eliminating the need to carry multiples devices and increasing productivity while away from the desk."

In another move to increase productivity, DecisionOne is utilizing Voice Command^SM Business Directory, an enhanced service of PCS Voice Command^SM that provides customers with the ability to centrally manage and maintain corporate dialing lists that can be used by designated PCS Voice Command subscribers within an organization. The new service gives employees convenient voice access to their business directory and other important contacts by simply pressing *TALK on any PCS Phone.

About Sprint
Sprint is a global integrated communications provider serving more than 26 million customers in over 100 countries. With approximately 70,000 employees worldwide and nearly $27 billion in annual revenues, Sprint is widely recognized for developing, engineering and deploying state-of-the-art network technologies, including the United States' first nationwide all-digital, fiber-optic network and an award-winning Tier 1 Internet backbone. Sprint provides local voice and data services in 18 states and operates the largest 100-percent digital, nationwide PCS wireless network in the United States. For more information, visit www.sprint.com.

About Decision One
Headquartered in the Philadelphia suburb of Frazer, Pennsylvania, DecisionOne serves leading companies and government agencies with tailored information technology support services that maximize the return on IT investments, minimize capital and infrastructure costs and optimize operational effectiveness. With more than 4,000 technology professionals, an extensive, geographically distributed network of service locations, and comprehensive OneSource solutions, DecisionOne provides the coverage, availability and response to satisfy the technology support needs of its clients' employees and customers. More information on DecisionOne services can be found on the company's website at www.decisionone.com.

ABOUT HANDSPRING
Handspring is a leading innovator in personal communications and handheld computing. The company develops, manufactures and markets the Treo wireless communicators and Treo 90 organizer, the Visor expandable handheld computers, and client and server software for fast Web access from handheld devices and mobile phones. Handspring sells its products and accessories at www.handspring.com and through select Internet, retail and carrier partners in the United States, Europe, Asia, Australia, New Zealand, Canada and the Middle East.