Warranty Information (U.S.)

Definition of Terms Limited Warranty Statement

Centro Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Centro (AT&T) 1 year from date of purchase Contact AT&T for details Centro (Sprint) 1 year from date of purchase Contact Sprint for details Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199 Advance Exchange N/A $199 + $25

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Treo 755p Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Treo 755p (Alltel) 1 year from date of purchase Contact Alltel for details Treo 755p (Sprint) 1 year from date of purchase Contact Sprint for details Treo 755p (Verizon) 1 year from date of purchase Contact Verizon for details Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199 Advance Exchange N/A $199 + $25

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Treo 750 Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Treo 750 (AT&T) 1 year from date of purchase Contact AT&T for details Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199 Advance Exchange N/A $199 + $25

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Treo 700p Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Treo 700p (Alltel) 1 year from date of purchase Contact Alltel for details Treo 700p (Cellular South) 1 year from date of purchase Contact Cellular South for details Treo 700p (Sprint) 1 year from date of purchase Contact Sprint for details Treo 700p (Verizon) 1 year from date of purchase Contact Verizon for details Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199 Advance Exchange N/A $199 + $25

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Treo 700w/wx Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Treo 700w (Verizon) 1 year from date of purchase Contact Verizon for details Treo 700wx (Verizon) 1 year from date of purchase Contact Verizon for details Treo 700wx (Alltel) 1 year from date of purchase Contact Alltel for details Treo 700wx (Sprint) 1 year from date of purchase Contact Sprint for details Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199 Advance Exchange N/A $199 + $25

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Treo 680 Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Treo 680 (AT&T) 1 year from date of purchase Contact AT&T for details Treo 680 (Unlocked GSM) 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Advance Exchange $25 $199 + $25 Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199 Advance Exchange N/A $199 + $25

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Treo 650 Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Treo 650 (Alltel) 1 year from date of purchase Contact Alltel for details Treo 650 (Cellular South) 1 year from date of purchase Contact Cellular South for details Treo 650 (AT&T, formerly Cingular Wireless Customers) 1 year from date of purchase Contact AT&T for details Treo 650 (EarthLink) 1 year from date of purchase Contact EarthLink for details Treo 650 (Sprint) 1 year from date of purchase Contact Sprint for details Treo 650 (Unlocked GSM) 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Advance Exchange $25 $199 + $25 Treo 650 (Verizon) 1 year from date of purchase Contact Verizon for details Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199 Advance Exchange N/A $199 + $25

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Treo 600 Smartphones Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Treo 600 (AT&T and former Cingular Wireless Customers) 1 year from date of purchase Contact AT&T for details Treo 600 (GSM) 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Treo 600 (Sprint) 1 year from date of purchase Contact Sprint for details Treo 600 (T-Mobile) 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Treo 600 (Verizon) 1 year from date of purchase Contact Verizon for details Not covered by your carrier's warranty or no handset insurance? Repair & Return N/A $199

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LifeDrive mobile managers Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs LifeDrive 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $149

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Palm Handhelds Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty To Get Repairs Palm TX 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $149 Advance Exchange $39.99 $149 + $39 Palm Z22 90 days from date of purchase 90 days from date of purchase Repair & Return No charge $75 Advance Exchange $39.99 $65 + $39

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Tungsten Handhelds Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty To Get Repairs Tungsten E2 90 days from date of purchase 90 days from date of purchase Repair & Return No charge $149 Advance Exchange $39.99 $149 + $39 Tungsten E 90 days from date of purchase 90 days from date of purchase Repair & Return No charge $149 Tungsten C 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Tungsten T5 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Tungsten T3 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Tungsten T2 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Advance Exchange N/A N/A

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Zire Handhelds Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Get Repairs Zire 72 1 year from date of purchase 90 days from date of purchase Repair & Return No charge $199 Advance Exchange N/A N/A Zire 31 90 days from date of purchase 90 days from date of purchase Repair & Return No charge $75 Advance Exchange N/A N/A Zire 21 90 days from date of purchase 90 days from date of purchase Repair & Return No charge $75 Advance Exchange N/A N/A

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Accessories Product Type 1 Warranty 2 Telephone Support 3 Repair Options 4 5 Charges In Warranty 6 Charges Out Of Warranty 6 To Exchange Expansion Cards 1 year from date of purchase 90 days from date of purchase Exchange No charge N/A Modems, Cradles 1 year from date of purchase 90 days from date of purchase Exchange No charge N/A Keyboards 1 year from date of purchase 90 days from date of purchase Exchange No charge N/A Other Accessories 1 year from date of purchase 90 days from date of purchase Exchange No charge N/A

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Repair & Return: Upon receipt at a designated Palm Repair Center, Palm will service and return the original device within 5-7 business days. You will be responsible for one-way shipping charges using a trackable shipping method.

Advance Exchange: To give you the shortest turnaround time, we ship a reconditioned replacement device which you should expect to receive within 2-3 business days. The shipment contains a pre-paid waybill and packaging for you to return your original device to Palm.