This update addresses an incompatibility discovered between some releases of the Secure File PDA Backup card and Tungsten E handhelds. The incompatibility creates a condition where the Palm Photos application (installed from the Tungsten E CD) cannot be backed-up or restored.

This update replaces key application files on the Secure File PDA Backup Card and cannot be reversed once applied. However, the update will not delete nor modify any previously backed-up data on the card.

Once the update is complete, photos stored by the Palm Photos application can be backed up and restored. Please note that if a full restore of the handheld is necessary, the photos in Palm Photos would be restored correctly but the application would not; in such a situation, the Palm Photos application simply needs to be reloaded from the CD onto the handheld.

• Tungsten E handheld
• Secure File PDA Backup card, with Backup Plus version 1.1

- And -
• PC running Windows 98/NT 4.0/2000/Me/XP

- Or -
• Mac OS X (version 10.1.2 or higher)

- Or -
• Mac OS 9 (version 9.1 and higher)

1. Ensure your device is fully charged.
2. Ensure the backup card has at least 200K free and is inserted into the device.
3. Download the BackupPlusUpdate.zip (93 KB ZIP ) File.
4. Extract the BackupPlusUpdate.zip file using a standard unzip utility. Note the location where the directory/folder is extracted.
5. Launch the Palm Quick Install application on your desktop computer.
6. Ensure that the correct user name is selected in the User list.
7. Click the Add button.
8. Locate the following files in the directory/folder noted in Step 4 above and double-click on each one to add it to the Palm Quick Install tool:
   • Backup Plus.prc
   • Backup Plus_deDE.prc
   • Backup Plus_enUS.prc
   • Backup Plus_esES.prc
   • Backup Plus_frFR.prc
   • BackupPlus_itIT.prc
   • Backup Plus_ptBR.prc
   • BPlusUpd.prc
   
   IMPORTANT: Ensure that you install the files to the expansion card and not to the handheld.
9. Place your handheld in the cradle and synchronize your device to the computer. The Backup Plus Update will be installed onto the backup card.
10. On your device, launch the BPlusUpd application from the "home" application launcher screen. Do not remove the card during the update process.
11. A dialog box will confirm when the update is complete. Once complete, you should safely eject the backup card.
12. To maximize the space available for backups on the backup card, you should delete the BPlusUpd application. From the "home" application launcher screen, tap the on-screen Menu button and choose "Delete" from the App menu (or enter /D in Graffiti 2). Change "Delete From" to the backup card, tap once on BPlusUpd in the list of applications, then tap the Delete button. Confirm your selection in the Delete Application dialog box to finish.
13. Launch the Backup Plus application.
14. You can now successfully backup and/or restore

1. Ensure your device is fully charged.
2. Ensure the backup card has at least 200K free and is inserted into the device.
3. Download the BackupPlusUpdate.sit (95 KB SIT ) file.
4. Your web browser should automatically expand the file, and you will see the appropriate files appear on the desktop (or in your default download directory). If your web browser does not expand the file automatically, you will need to use an expanding utility (such as Aladdin StuffIt Expander) in order to extract the files from the .sit file.
5. Once the .sit file is expanded, double-click to open the BPUpdate folder.
6. Double-click on each file in the BPUpdate folder. The files should show up in the install screen.
7. In the "Install Handheld Files" screen, ensure that the correct user name is selected from the User drop-down menu. Also ensure you install each file to the expansion card and not to the handheld by clicking on the "Change Destination" button. Make sure all files are listed under the heading "SecureDigital (SD) Card".
8. Place your handheld in the cradle and synchronize your device to the computer. The Backup Plus Update will be installed onto the backup card.
9. On your handheld device, launch the BPlusUpd application from the "home" application launcher screen. Do not remove the card during the update process.
10. A dialog box will confirm when the update is complete. Once complete, you should safely eject the backup card.
11. To maximize the space available for backups on the backup card, you should delete the BPlusUpd application. From the "home" application launcher screen, tap the on-screen Menu button and choose "Delete" from the App menu (or enter /D in Graffiti 2). Change "Delete From" to the backup card, tap once on BPlusUpd in the list of applications, then tap the Delete button. Confirm your selection in the Delete Application dialog box to finish.
12. Launch the Backup Plus application.
13. You can now successfully backup and/or restore.