Before you begin:

• Remove the stylus from the phone. You will need it later in the update process.
• Connect the USB sync cable to your smartphone.
• Sync your smartphone with your computer (or use your preferred backup method). This important step will back up your device to your computer.

During the update process your device will be hard reset. You must restore your data to your device after the update process completes, using a HotSync operation.

Follow the instructions on your computer and Centro. Your smart device will reset itself 3 times. You must tap the screen to calibrate your device after each of those resets.

• Do not disconnect the sync cable or the charger during the update. Doing so may cause the update to fail.
• Remember: If your screen goes black during the update process, your device has fallen asleep. Wake it up by gently pressing Power/End . Do not unplug it.

Click "Finished" to close the update screen.

Synchronize your smartphone with your computer (or use your preferred restore method) to restore the data you backed up at the beginning.

Having trouble? See FAQs and Troubleshooting or contact Palm: 866-750-7256.

Settings for some applications such as IM are not retained after update process. You will need to re-enter your user data. You will also need to re-pair any Bluetooth devices. If you use Email (VersaMail) remember to re-enter your email account password(s).

1. On your Centro, press Phone
2. Press Menu .
3. From the Options menu, select Phone Info
4. Check your Software version. If it says Centro-1.07-SPNT, the update was successful.