Palm - Support - Palm Permission Fixer
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Palm Permission Fixer


Posted February 13, 2004

The Palm Permission Fixer application resolves a known issue with the Palm™ Desktop installer and Macintosh OS X when iSync 1.2 has been installed.

You may receive the following error during installation or re-installation of Palm Desktop if you have installed the iSync 1.2 Palm Conduit for Mac OS X:

"Sorry, the operation could not be completed due to a System error. (Access Denied.)"

The Palm Permission Fixer will reset the permissions on two folders modified by the iSync 1.2 installer. See Palm™ Knowledge Library Solution ID 16456 for more information.



System Requirements
  • Palm handheld
  • Macintosh OS X 10.2.x or 10.3.x

IMPORTANT: The permissions fixer is intended for use with Macintosh OS X 10.2.x or 10.3.x and only if you are experiencing the error noted above. The permissions fixer will change the permissions of the following folders:
"/Library/Application Support/Palm HotSync/Conduits"
"/Library/Application Support/Palm HotSync/Disabled Conduits"



Macintosh Installation Instructions
  1. Download PalmPermissions Fixer.sit (20 KB SIT File)
  2. Your web browser should automatically expand the file, and you will see the appropriate file appear on the desktop (or in your default download directory). If your web browser does not expand the file automatically, you will need to use an expanding utility (such as Aladdin StuffIt Expander) in order to extract the files from the .sit file.
  3. Ensure you are logged in to your Macintosh as a user with Admin privileges.
  4. Double-click on the Palm Permission Fixer file.
  5. Enter your Administrator password when prompted.
  6. Reinstall Palm Desktop.


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