Palm - Support - Sprint Treo 700p Update
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Sprint Treo 700p Update 1.10
June 21, 2007


Do you need this update?

  1. On your Treo 700p, press Phone
  2. Press Menu
  3. From the Options menu, select Phone Info.
  4. Look for the Software: item:

    • If the version number is lower than 1.10 and the end of the string says SPNT, you should install this update.
    • If you see anything else, do not install this update.
Screenshot: software version


Before you start

Do ... Do Not ...
  • Install this software if your Palm Treo 700p is on the Sprint network. The update will not work on any other Treo smartphones.
  • Plug your smartphone into a power outlet and keep it plugged in throughout the update.
  • Good Mobile Messaging users: Follow our special instructions to back up your Good Mobile Messaging applications and provisioning data before proceeding with the updater: More ...
  • Do not leave your smartphone unattended during the update. The process can fail if you do not respond to prompts.
  • Do not reset, turn off, or unplug your device until the update is complete.
  • If installing through an expansion card: do not use a miniSD expansion card with an adapter. This can cause problems with the update. Instead, we suggest you use a regular, full-sized SD or MMC expansion card.


Ready to download and install?

Windows Vista
Windows XP
Windows 2000

with SD/MMC card¹,²

Install - Windows XP 2000

Note: The desktop version of the Treo 700p Update is not available.
More info ...
Mac OS X
with SD/MMC card¹,²

Install Mac
requires blank expansion card¹ and reader

IT and Enterprise
with SD/MMC card
If you have multiple smartphones to update, you can use an SD/MMC expansion card¹ to install the update without needing to sync with a desktop PC. Because the update erases the device, make sure end-users have performed a full HotSync operation and fully backed up their data before installing this software.
Install IT Enterprise
requires blank expansion card¹ and reader


1 - Do not use a miniSD or microSD expansion card with an SD adapter. Palm has identified that the most reliable method is to use a full-sized SD card between 64MB and 2GB. Using a miniSD or microSD expansion card with an adapter can cause issues with the update.

2 - Feeling uncertain? You can also have the update performed at a Sprint authorized Service and Repair Location. Note: a fee may apply. To find the nearest Sprint Full Service location:

  1. On the Sprint Store Locator page, for "Type of Service" select the "Phone Repair Center Locator" option.
  2. Enter your address.
  3. Click "Find" for a list of nearby locations with phone numbers.
  4. Please call to confirm update availability before taking your Treo 700p in for the update.

Sprint Store Locator

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