Palm - Support - Verizon Treo 700p Update
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Verizon Treo 700p Update 1.10
September 21, 2007


Note - This update includes a fix to intermittent network connectivity problems previously reported. If you downloaded and ran this update prior to Sept. 18, 2007, re-download and re-run this update to install the connectivity fix. (more info)

After the update, you are eligible for a promotional copy of Astraware Sudoku! Follow the update instructions to learn more. Note; This version of Sudoku will only work on smartphones that have been updated.

Do you need this update?

  1. On your Treo 700p, press Phone
  2. Press Menu
  3. From the Options menu, select Phone Info.
  4. Look for the Software Version.If you see:

    Treo700p-1.06-VZW: A Full update is necessary and will take approximately 35 minutes.

    Treo700p-1.10-VZW: A Partial update is necessary and will take approximately 10 minutes.

    Treo700p_-1.10-VZW:
    (includes the underscore "_" as illustrated in the image to the right.) No update is necessary.

Screenshot: software version


Before you start

Do ... Do Not ...
  • Install this software if your Treo 700p is on the Verizon network. The update will not work on any other Treo smartphones.
  • Plug your smartphone into its AC charger and keep it plugged in throughout the update.
  • Keep an eye on your smartphone during the update. Respond to prompts and alerts in a timely manner.
  • Good Mobile Messaging users: Follow our special instructions to back up your Good Mobile Messaging applications and provisioning data before proceeding with the updater: More ...
  • Do not leave your smartphone idle for too long while it's updating. The process can fail if you leave your smartphone unattended.
  • Do not reset, turn off, jostle, or unplugyour device until the update is complete.
  • If installing through an expansion card: do not use a miniSD/microSD expansion card with an adapter. This can cause problems with the update. Instead, we suggest you use a regular, full-sized SD or MMC expansion card.


Ready to download and install?

Windows XP
Windows 2000

Install - Windows XP 2000
no expansion card needed


Windows Vista

Install - Vista
requires blank expansion card¹ and reader

Mac OS X


Install Mac
requires blank expansion card¹ and reader

IT and Enterprise
with SD/MMC card
If you have multiple smartphones to update, you can use an SD/MMC expansion card¹ to install the update without needing to sync with a desktop PC. Because the update erases the device, make sure end-users have performed a full HotSync operation and fully backed up their data before installing this software.
Install IT Enterprise
requires blank expansion card¹ and reader


1 - If you're installing this update with one of the methods that requires an SD/MMC expansion card, do not use a miniSD or microSD expansion card with an SD adapter. Palm has identified that the most reliable method is to use a full-sized SD card between 32MB and 2GB. Using a miniSD or microSD expansion card with an adapter can cause issues with the update.


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